Our Privacy Policy

Privacy and data protection are extremely important to us, and it should be to you too. We never pass on your data unless it is in direct association with your query, project, or quote. We never sell your information to anyone, and we won’t use it to annoy you with marketing unless you’ve given us your explicit permission to do so.

For information we may collect that you may not have the knowledge or understanding of, please see the below point at which we may collect and store your data.

Who we are

Our website address is https://braincandy.digital and you can contact us via our online form, here.
Our registered address is Union House, 111 New Union Street, Coventry, CV1 2NT and our registered company number is 11659507.


What personal data we collect and why we collect it


When visitors leave comments on our website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.


What rights you have over your data

If you have given information when using our contact form, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Visitor comments may be checked through an automated spam detection service. If you provide your details using the online contact form, we will save your email address in our email client so we can contact you in connection with your query. We NEVER share customer emails with any party not connected to your query or project.